Zoom, the videoconferencing platform that profited substantially from remote work during the pandemic, is now asking employees to return to the office. Its CEO, Eric Yuan, claims Zoom meetings don’t let people build trust or be innovative.
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Yuan explained that trust is essential “for everything,” and he finds it hard to build not only that but also innovation and debates over Zoom.
“Quite often, you come up with great ideas, but when we are all on Zoom, it’s really hard,” Yuan said, according to Insider. “We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call.”
Wow that’s pretty cynical. Is it so hard to believe someone might not want their influence on the world to be negative?
No. Being valued at $39M is not a success story, it’s a mental disease.
And a public policy failure
People say that way of thinking is cynical, but I have worked in the system implementation and system consulting arms of EDS, IBM, and Accenture and that assumption (that the whole thing can be maintained by junior devs one the initial build is complete) is actually how middle managers within client companies have to budget their transition from “build” into “business as usual” stage so that senior managers approve the system implementation/migration.
While the concept that it takes specialized knowledge and experience is true, not having means to retain experience means that it will be chaos some six months down the road when some manager wants to do an enhancement as none of the juniors will understand why certain design choices were made and the implications on the rest of the architecture