I actually work in a company where anyone can work from home if they want. It’s just that many of us chose not to for various reasons.
So I’m sorry for having a preference different than yours, but if your management uses me as a single example to keep people in the office against their will, I think that’s s problem with the management, not with me.
I’d guess it depends on the chain. I know of one retailer where a store pickup would count as an in-store sale, which gave revenue to that particular store. This applied even if the in-store pickup required the item to be shipped to the store first