I get the BG3 usage of narration due to the DnD setting and DMs narrating the story. Spoon feeding is not acceptable and is insulting to the player. I remember Deus Ex very well along with others like System Shock. The world they put you in can be confusing and unfamiliar at first glance and takes time to get involved in.
I find it normal to leave the minutia of everyday details behind. It takes an effort to commit anything to memory. Sometimes just letting go and not expending the effort is worth it. If you’re missing important details, begin writing things down. Check yourself, your diet, your hydration, and your sleep. Every single one can impact your ability to form memories.