

I worked for a reasonably successful startup in IT, and quit around the time when investors started calling for their returns. It went from the focus being providing good service to selling something, anything, whether we have it or not to boost the books before the end of next quarter. Every quarter. Our sales team who used to be part of the product design process and knew more about our product than some engineers were getting replaced with people who didn’t even know the name of features. They just made up things to potential customers and straight up lied, once the paper was signed they were done.
It was demoralising to see and go through this, I was a tech team lead for one of our core products and the requirements were mad. Every customer started becoming their own product because of all the overpromising, and it was all the absolute bare minimum. Anyhow, I was on good terms with the remaining few old sales people as we had worked together a lot prior to this mess.
I remember sitting in a meeting with some higher management and one of these older sales guys where he was saying he does not know what to do anymore and needs help or we need to change something as it’s impossible to do his job well anymore with these expectations that we just abandon customers as soon as they’re signed and chase new business. He broke down crying during the call while he was explaining how soul crushing it was to have to do this to people - build up a relationship, convince them to pay us and then ignore them immediately. There was an awkward quiet in the room when he finished and the “top dog” in the room just said “try to detach yourself, it’s just business” and then we moved on.
I saw myself becoming that man in a year, maybe 2 tops. I started interviewing the next day and found a new job in about 2 weeks (luckily this was when IT was booming and recruiters were lining up for anyone with engineer in their title). The company has since been sold multiple times and completely exhausted to a husk. The last sale I’m pretty sure was just a large enterprise acquiring staff and some tech.


I’m excited for the next once-in-a-lifetime financial crisis as it’ll hopefully mean the AI bubble will have burst.