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Several local (but national chain brand) furniture stores.
So many reasons. One had better quality furniture on display than what they sold by a long way. Another tried to give me not one but two firm mattresses instead of medium and lie to me about them. Yet another got caught out blatantly lieing to my face about delivery times and procedures.
All of them had great customer service right until the point that they had our money and then completely treated us like garbage afterwards.
That kid is now known as the kid who got Roblox banned among their group of friends, not a nice thing to known for. This will be seen as a punishment by them regardless of how you frame it especially once the other kids at their school become aware of it.
Ouch. Good luck navigating this one as your kids get older.