Vehicles are generally owned and maintained by the driver. Also, these charges long predate the digital age. They pass them off as paying for maintaining a shitty app for ordering, but it is just a convenience fee, extra money they can make off those of us who are too busy, tired, stuck, or lazy to go pick it up. Always has been, always will be. Proof: if I go the old school way and call in to order it directly they still charge it.
My landleech padlocked the basement and attic of the house I rent. I keep a large screwdriver for exactly this eventuality. Something goes wrong in the basement and that lock point is done for. Just slip it in the gap around the padlock and pull. Will only take about 200N to rip the thing off the door and I can get way more than that with a little bit of leverage.